SAP NS2 Cloud Infrastructure DevOps Engineer - Virtual
We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.COMPANY DESCRIPTIONSAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role.All internals must have manager’s approval to transfer.Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.Responsibilities :Follow runbooks to deploy customer infrastructure using terraform. Collect logs and troubleshoot errors from runs, escalating to senior team members as needed.Manage infrastructure configuration using ansible playbooks by following runbooks. Log ansible output and troubleshoot errors.Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.Deploy containerized services using existing runbooks.Be able to perform basic network troubleshooting : host connectivity to services, routing, service availability.Contribute to technical documentation to network, system design, and governance.Participate in documenting standard operating procedures including knowledge base articles.Operate in a security-first mindset, performing all other responsibilities with security in mindUse existing monitoring infrastructure to review and troubleshoot customer issues.Create prompts for generative AI elements embedded in applications and infrastructure consoles.Knowledge and Skills :Knowledge of at least one cloud service provider : AWS, Azure, or GCPAble to run terraform commands following a runbook, familiarity with basic terraform commandsUnderstands what CI / CD is, what pipelines are and why they are usedExposure to at least one programming or scripting language, with bash, python, HCL, or ansible being preferred.Understands user AAA (authentication, authorization, and accounting) and has had exposure to some form of non-local authentication (LDAP, Active Directory)Understands logging and knows where to look for local system logsWorking knowledge of networking : ip routing, subnetting, network troubleshooting.Ability to navigate a Linux system : change directories, execute programs, change file and directory permissions, read & modify filesWorking knowledge of JiraMinimum Qualifications :Bachelor’s degree in Computer Science or equivalent practical experience.Have effective time management, communication, and decision-making, skills.2-5 years’ experience managing SaaS platforms / datacenter operations experience2-5 years’ experience with automated product deployment and infrastructure buildouts.2-5 years’ experience working in a software development-focused companyHave an engineering and an automation first mindset.2-5 years’ experience in Software Development, Automation, Orchestration, CI / CD and use of configuration management toolsKnowledge of modern monitoring tools including APM, RUM and synthetic monitoringDetail oriented and organized with the ability to prioritize work and complete work within expected timeframes.SAPECSCareersBring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
COMPANY DESCRIPTION
SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role.
All internals must have manager’s approval to transfer.
Our Cloud Infrastructure DevOps team plays a pivotal role in designing and deploying robust infrastructure solutions to support SAP products and services. We are an automation-first organization, prioritizing the deployment of all our cloud resources via automation to enhance efficiency and consistency. Our engineers collaborate closely with internal product teams and customer-facing units to deliver adaptable and scalable code that meets the requirements of our diverse clientele. Candidates will have the opportunity to work across various cloud providers using a wide range of Infrastructure as Code (IaC) tooling and practices, developing provider-agnostic solutions that ensure seamless functionality across different platforms. Our infrastructure supports a broad client base, including local, state, and federal government agencies, as well as private sector organizations engaged in government-related missions.
Responsibilities :
- Follow runbooks to deploy customer infrastructure using terraform. Collect logs and troubleshoot errors from runs, escalating to senior team members as needed.
- Manage infrastructure configuration using ansible playbooks by following runbooks. Log ansible output and troubleshoot errors.
- Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.
- Deploy containerized services using existing runbooks.
- Be able to perform basic network troubleshooting : host connectivity to services, routing, service availability.
- Contribute to technical documentation to network, system design, and governance.
- Participate in documenting standard operating procedures including knowledge base articles.
- Operate in a security-first mindset, performing all other responsibilities with security in mind
- Use existing monitoring infrastructure to review and troubleshoot customer issues.
- Create prompts for generative AI elements embedded in applications and infrastructure consoles.
Knowledge and Skills :
Minimum Qualifications :
SAPECSCareers
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
