Data Center Technician III
Job Summary :The Data Center Technician III will support both the Physical and Virtual Infrastructure of the organization or customer and its facilities. The Data Center Technician will contribute to design and intentions of and implement data center best practices. This shall include related industry standards that align with associated processes and procedures as and where applicable. The Data Center Technician will leverage industry experience to contribute to the team.Job Duties and Responsibilities :Directly support and complete all scheduled data center MACD (Move / Add / Change / Delete) including device labeling, power connectivity, and network cable connectivity.Complete hardware support work orders involving : hardware and cabling MACD, certification, troubleshooting and break-fixAsset management, auditing and daily work log and ticket trackingProvide SmartHands assistance, including troubleshooting, as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)Maintain a safe and secure operating environment within the data center, or other designated space, and report any violations to their immediate supervisor or leadDetailed and thorough documentation and record keeping; directly contribute to process improvements, documentation improvements, and other work-related itemsMaintain site security protocols, badging requirements, and data and asset protection procedures and report any violations to their immediate supervisor or leadEnsure all media storage devices (Hard drives, thumb drives, CD, DVD’s, are properly logged, secured, and documented to ensure compliance with customer and legal retention practices and report any violations to their immediate supervisor or leadUtilize advanced knowledge with server and network hardware and components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, , and data center infrastructure management (DCIM) toolsCoordinates and implements equipment and material receiving, shipping, and RMA support as and when required in accordance with established policies; assists in updating or revising processes as appropriateProvide vendor and security escorts as neededProvide general cleaning on raised floor, cabinet and rack exterior surfaces, work benches, storage areas, and other areas as needed and as scheduledCoordinates and implements standard and emergency operating procedures for data center, or other designated spaces, in accordance with run-book provided by team leadershipProvide status reporting regarding data center, or other designated spaces, service availability, performance, capacity utilization as requiredDaily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.Leverages advanced knowledge to perform or coordinate equipment installation and delivery schedules in accordance with set project plans or other directionDemonstrates commitment to team and customer through attention to detail, reporting issues, concerns, and mistakes as soon as they occur, and willingness to learn and teachMay serve as interim Team Lead as neededOn-Call duties as needed (may include 24 / 7 support)USD $28.00 / Hr.USD $32.00 / Hr.QualificationsPhysical and Mental Requirements :Must be self-motivated, detail oriented, positive in approach, professionalExperience creating, developing, and implementing project process improvement(s)Must promote the company culture and mission to all employees, vendors, clients and business partnersMinimum 10 years working in data centers, telco, IT operations, or related technical fieldKnowledge of server and network equipment and software support configurationsUnderstanding of AC and DC power principles as they relate to data center power distribution and best practicesExperience working independently and demonstrated high productivity rateMust be able to act as the company liaison for interface with customer representative(s)Experience leveraging complex problem-solving, critical thinking skills, and the ability to effectively read, write and give oral presentation(s)Must be able to : work at heights from a ladder; work in confined spaces; lift as much as 50 pounds; move as much as 75 pounds; and move pallets of equipment leveraging an unpowered pallet jackMust be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as device alarms within a consistently loud environment with varying light levelsExcellent team and customer communication skills, orally and in writingEducation, Certification, License, and Skill Requirements :Must possess at least a High School diploma or GED equivalencyMinimum 5 years working in data centers, telco, IT operations, or related technical fieldExperience with server, OS or NetworkData center certification (including in-progress) are a plusMust be proficient with Microsoft Office (Word, Excel, Outlook)Ability to work alone or in teams with minimal instructionMust meet Company minimum driving standardsLicense Required-NOCareer Path :Data Center Technician Team Lead; orSystem Administrator I; orJunior Data Center PM; orData Center Operations ExpertMinimum Years of ExperienceLicense RequiredMinimum EducationHigh SchoolOverviewIES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
Data Center Technician III
IES Communications
Virginia, sterling, USA
Posted 16 days ago
40hrs / week
Full Time
$76K - $106K
Not available
July 6, 2025
Job Summary :
The Data Center Technician III will support both the Physical and Virtual Infrastructure of the organization or customer and its facilities. The Data Center Technician will contribute to design and intentions of and implement data center best practices. This shall include related industry standards that align with associated processes and procedures as and where applicable. The Data Center Technician will leverage industry experience to contribute to the team.
Job Duties and Responsibilities :
- Directly support and complete all scheduled data center MACD (Move / Add / Change / Delete) including device labeling, power connectivity, and network cable connectivity.
- Complete hardware support work orders involving : hardware and cabling MACD, certification, troubleshooting and break-fix
- Asset management, auditing and daily work log and ticket tracking
- Provide SmartHands assistance, including troubleshooting, as required for multiple customers at various sites within specified SLA response times (on-call duties may apply)
- Maintain a safe and secure operating environment within the data center, or other designated space, and report any violations to their immediate supervisor or lead
- Detailed and thorough documentation and record keeping; directly contribute to process improvements, documentation improvements, and other work-related items
- Maintain site security protocols, badging requirements, and data and asset protection procedures and report any violations to their immediate supervisor or lead
- Ensure all media storage devices (Hard drives, thumb drives, CD, DVD’s, are properly logged, secured, and documented to ensure compliance with customer and legal retention practices and report any violations to their immediate supervisor or lead
- Utilize advanced knowledge with server and network hardware and components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, , and data center infrastructure management (DCIM) tools
- Coordinates and implements equipment and material receiving, shipping, and RMA support as and when required in accordance with established policies; assists in updating or revising processes as appropriate
- Provide vendor and security escorts as needed
- Provide general cleaning on raised floor, cabinet and rack exterior surfaces, work benches, storage areas, and other areas as needed and as scheduled
- Coordinates and implements standard and emergency operating procedures for data center, or other designated spaces, in accordance with run-book provided by team leadership
- Provide status reporting regarding data center, or other designated spaces, service availability, performance, capacity utilization as required
- Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
- Leverages advanced knowledge to perform or coordinate equipment installation and delivery schedules in accordance with set project plans or other direction
- Demonstrates commitment to team and customer through attention to detail, reporting issues, concerns, and mistakes as soon as they occur, and willingness to learn and teach
- May serve as interim Team Lead as needed
On-Call duties as needed (may include 24 / 7 support)
USD $28.00 / Hr.
USD $32.00 / Hr.
Qualifications
Physical and Mental Requirements :
Education, Certification, License, and Skill Requirements :
Career Path :
Minimum Years of Experience
License Required
Minimum Education
High School
Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
